Privacy policy

Privacy Policy

Effective date: 06.07.2025

Brand: asBERYL  |  Owner/Operator: Hannah Enterprises FZE, Sharjah, United Arab Emirates

1) Who we are

asBERYL (“we”, “us”, “our”) is an online apparel brand owned and operated by Hannah Enterprises FZE. We are committed to protecting your privacy and handling your personal information transparently and securely.

2) What we collect

  • Identity & Contact: name, email, phone number, delivery/billing address.
  • Order & Payment: items purchased, order history, partial payment info (processed by secure payment gateways— we do not store full card data).
  • Account Data: login/email, saved addresses, preferences.
  • Support: messages you send us (email, contact forms, social channels).
  • Device & Usage: IP address, browser type, pages visited, referring URLs, approximate location, and similar analytics.
  • Cookies & Pixels: to remember your cart, keep you signed in, measure performance, and personalize content/ads.

3) How we use your information

  • To fulfill orders, process payments, deliver products, and provide invoices.
  • To provide support, handle returns/refunds, and respond to your requests.
  • To improve our store (performance, security, UX, new features).
  • To personalize content, recommendations, and ads (where permitted).
  • To communicate order updates, policy changes, and—if you opt in—marketing messages.
  • To meet legal/contractual obligations and prevent fraud.

4) Legal bases (where applicable)

We process data based on one or more of: contract necessity (to fulfill your order), legitimate interests (to operate and secure our store), consent (e.g., marketing cookies/newsletters), and legal obligations.

5) Sharing & third parties

We share information with trusted providers only to operate our business. Typical categories of recipients include:

  • Store platform & hosting: e-commerce platform, web hosting, and cloud infrastructure.
  • Payment processors: to securely process your payments (we do not store full card numbers).
  • Logistics partners: shipping, delivery, and returns handling.
  • Analytics & marketing tools: to measure and improve performance and ads (cookies/pixels).
  • Professional services & compliance: fraud prevention, auditors, legal counsel where required.

We do not sell your personal information.

6) Cookies & similar technologies

We use essential cookies to run the store (e.g., cart, checkout, account) and optional analytics/advertising cookies to understand performance and personalize content. You can manage cookie preferences in your browser settings. If you block essential cookies, some features may not work.

7) Marketing communications

If you subscribe, we may send emails or messages about new drops, offers, and updates. You can unsubscribe anytime via the link in our emails or by contacting us at support@asberyl.com.

8) Data retention

We keep personal data only as long as necessary for the purposes described above—typically for the life of your account, to fulfill orders and returns, and for the period required by applicable laws (e.g., tax and accounting).

9) Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no online transmission or storage system is 100% secure.

10) Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you;
  • Correct inaccurate or incomplete data;
  • Delete your data, subject to legal/contractual obligations;
  • Object to or restrict certain processing;
  • Withdraw consent where processing relies on consent (e.g., marketing emails/cookies);
  • Data portability (receive a copy in a machine-readable format).

To exercise any rights, email support@asberyl.com. We may request information to verify your identity before acting on your request.

11) International transfers

We may transfer, store, and process your information outside your country (including the UAE and other jurisdictions). Where required, we apply appropriate safeguards consistent with applicable data protection laws.

12) Children

Our store is not directed to children under 13 (or the age defined by your local law). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us so we can delete it.

13) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top shows the last revision. Material changes will be posted on this page.

14) Contact us

asBERYL (Hannah Enterprises FZE)
Sharjah, United Arab Emirates
Email: support@asberyl.com
Website: www.asberyl.com